Turn off junk mail in 365 shared mailbox

How to turn off the junk mail filter in a 365 shared mailbox...

Scenario:

You have a shared mailbox but as this mailbox isn't the primary and isn't being checked as much as personal mailboxes you've missed a few leads when these have been filtered into junk. So rather than tell everyone to check the junk folder more regularly, a cleaner solution is to just turn it off altogether. In this example, we will use sales(at)gorazy.com as our shared mailbox, you will need to be a 365 administrator or have full access to the shared mailbox to perform this task.

How to turn off junk mail on a 365 shared mailbox:

  • Visit the URL https://outlook.office365.com /ecp/sales@gorazy.com
  • Replace sales@gorazy.com with your own shared mailbox email address
  • From the left-hand pane click block or allow
  • Click don't move email to my Junk Email folder
  • Click save

See how its done...




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We believe in a free and open internet. Our users are never and will never be tracked! You will never see pointless annoying pop-ups or be asked to allow notifications. If you like the sound of an internet more like this share the message.